HGT Services IT Solutions & Services

We Run All Kinds Of IT Services That Vow Your Success

We are experienced professionals who understand that It services is changing, and are true partners who care about your success. Our team provides a consultative approach on emerging technology.

Keep Business Safe And Ensure High Availability.

We are experienced professionals who understand that It services is changing, and are true partners who care about your success.

Your Reliable IT Service Partner!!

PT HGT Services Indonesia Was established on 11 November 2011

PT HGT Services Indonesia was a independent company, and our focus is about IT services and we have 22 Service Point(Building + Engineer) accross Indonesia and our support for 300 Cities in accross Indonesia.

PT HGT Services Indonesia Has a Partnership and colaboration with many principal, local company and Multi National Company.

Staging (To Prepare the units)
Delivery (To Deliver the Units)
Deployment (To Setting The units)
Maintenance with/Without SLA(To Maintain the Units)
Reporting (To Evaluate The Services)

Our Partnership

Offering The Latest Software And IT Services To Our Customers!

HGT Services been helping organizations and Providers to manage their IT with our unique approach to technology management and consultancy solutions.

Staging

Staging services is the service to make sure every units in a good condition before we deliver to our customer, in staging services we are doing some…

Deployment

Deployment services was one of our service, when the units come to user location, engineer will setting for unit and do a few activity like : Unpacking…

Delivery

Delivery Services was one of the services in HGT, with this services after the unit done for staging,we will Prepared to send to our Customer,in this…

Maintenance

Maintenance Process in HGT was a main service, in this service we monitor all the unit in agreement and have resolution time to solve the problem. Below…

Coverage Area HGT Services Indonesia

HGT Have Own service point accross indonesia to give the best services and support for the Service Level Agreement (SLA)!

Easy solutions for all difficult IT problems, keep business safe & ensure high availability.

Timely Service, and incident resolutions!!

Improve efficiency, leverage tech, and provide better customer experiences with the modern technology services available allover the world.

Our skilled personnel, utilising the latest processing software, combined with decades of experience.

We have decades of work experience!

Consulting & Insights

Our objective insights steer you toward the right decisions on issues that matter.

Research & Advisory

Our combination of research, problem solving and hands-on experience.

Strategic Advice

Tools to help turn strategy into decisions, and execute for measurable results.

Our Facilities

HGT Call Centre

With HGT Call Centre, we can make sure that we can manage the ticket that come from our customer and deliver the ticket to our engineer. This services will support for 24 Hours and 7 Days and support for all Service Point Accross indonesia.

HGT Online System

With HGT Online system, all of Our Helpdesk and Customer can monitor live ticket and status of the ticket. HGT online system can help user to see the breafix support in the same city or other cities.

HGT Logistic Area

With HGT Logistic Area we can manage the sparepart and backup unit, so we can save the units in a good conditions.

HGT Training area

HGT Training area is a place for transfer knowledge from one to other engineer, both engineer desktop or engineer server. In this room every new knowledge will be shared.

HGT Preventive Maintenance

HGT Preventive Maintenance was made to make sure the units can be monitored periodically, and every units will be monitor in a good condition. HGT Preventive maintenance will support by HGT engineer and have a preventive maintenance report.

HGT SLA Management

HGT SLA Management was mad to give the services for the project that already deal and have a service level agreement with HGT SLA management we commit to support for the service level agreement and concern about critical status for each ticket.